What time does the site open and close each day?
The site opens at 11am on Friday and Saturday and the bar closes at 11pm on both days. For licensing purposes the site will be vacated by 11.30pm on both Friday and Saturday. On Sunday the site is open from 12 noon til 7pm.
Is there car parking available?
Yes, there is plenty of parking available on-site at Hendra.
Is there transport from Newquay Town Centre?
Please keep an eye on our facebook page and listen to Radio Newquay for updates nearer the time of the festival to find out whether transport will be available to the festival.
Are dogs welcome?
Absolutely. As long as they are well-behaved then we’d love to welcome your furry friends.
Please note that Hendra has a dog policy across the whole site, so please make sure you keep your dog on a lead for the entirety of your visit and clean up after them.
How can I arrange to stay at Hendra if I am attending the festival?
Hendra Holiday Park will be dealing with all bookings for caravan, motorhome and tent pitches direct this year and are offering a reduced price on their regular camping rates if you have bought Beer Festival tickets. To book you will need to telephone 01637 875778 and quote code: BF23, also mentioning, if you wish, that you will be attending Newquay Beer Festival.These rates are available for Thursday, Friday, Saturday and Sunday nights over the festival weekend. The rates are PER PERSON and not PER PITCH as in previous years. 2023 prices will be available shortly.There are no extra charges for staying at Hendra and facilities like toilets and showers are all a very high standard and serviced regularly.Entry to facilities such as the Oasis pool are available at the normal prices. Hendra also do excellent food, especially the breakfast if you wake up hungry and there’s plenty of other food outlets including the ones which will be on the festival site itself.
What happens if it rains?
There is a large marquee and several undercover areas on the festival sites but, when the festival is busy, not everyone will be able to be under cover. This is certainly the norm at most festivals with an outdoor element to them and, therefore, we recommend that you consider taking appropriate clothing and umbrellas if the forecast is inclement.
Is there seating at the festival?
There is a good amount of seating available with much of this being at picnic bench type seating with table areas. However, there is nowhere near the amount of seating available for everyone who attends the festival at busy times (particularly Saturday and Friday evenings). There is normally plenty of space to be able to put down your own camping style fold-up chairs if you wish and so, if you want to be assured of resting your legs, we are happy for you to bring your own seating along. No sofas, tables or BBQs though please!
Are children welcome?
It’s a family-friendly beer festival, and supervised children are welcome to attend. However, the festival site itself does not put on any activities specifically for children. However, Hendra’s award winning holiday park facilities, including the OASIS Fun Pool, are all available for use by everyone at resident’s rates where charges apply. These are all within just a stone’s throw of the Beer Festival area.
The festival is ‘cash free’ - how do I make a purchase?
No cash is used onsite to make purchases of drink or food. On entering the festival you can purchase tokens with which to make purchases. We take cash or all major cards. Tokens can not be exchanged back for cash so please buy what you think you need. Any tokens purchased are valid for all three days of the festival though. If you do find you have a few extra left over, you can sleep tight knowing that you have made an additional contribution to the good causes and charities which the Newquay Towan Blystra Lions support by the festival.
The price of beers and ciders are always priced so that you can enjoy the event without too much pain in the pocket. With prices always tending to go up, this year we have decided to have three price bands for beers and ciders, based on the price we have to pay for them. This means that you will be able to get pints of beer at £3.50, £4.00 and £4.50 and ciders at £4 and £4.50. Also, this year, in addition to being able to buy half pints, you will also be able to buy drinks as one-third pints for just £1.50. A great way to sample more of the drinks on offer and not break the bank or find you have maybe drank a bit more than you really wanted to!
Do you accept card payments?
Yes we do. For purchasing drinks tokens you can pay with all major credit and debit cards.
Is there any food available?
After fantastic reviews for the past few years, we are delighted that Katie’s Cornish Hotpots will be providing our onsite catering again with a great choice of big pan delights plus burgers and chips. The Hendra Park outlets, which are within a stones throw of the festival area, include a pizzeria, fish and chip shop and Terrace Restaurant next to the pool. The restaurant also serves great value breakfasts from early in the day if you are staying in a caravan, motorhome or tent and want to eat out.
What are you're COVID safety expectations
We sincerely hope that the word COVID will not be one which trips off the tongue quite as easily in September 2023. However, because we all appreciate that there is always a chance that this or other viruses become an issue, we may have to put in place reasonable and proportionate measures to keep everyone safe.
Can I leave the site once I’ve entered?
Yes you can. You are welcome to come and go as much as you want – of course, as long as your wristband is valid for the day in question.
Are there any special offers on ticket prices?
YES THERE ARE – THE EARLIER YOU BOOK … THE MORE YOU SAVE!
We will aim to keep everyone who has asked to be kept updated aware of when the special offers are launched.
To be updated please complete the details shown on our HOME PAGE
How do my tickets arrive?
There are no paper tickets sent to you. Your ticket will be emailed to the email address you provide once the transaction is confirmed. This is normally within a few minutes of ordering but please leave up to 24 hours before enquiring if you have not received them. Before doing so please check you email JUNK folder in case the tickets have ended up in there.
Please ensure that email@example.com is in your Safe Senders list, to avoid it being placed in your junk mail folder.
If you haven’t received your email, please contact us at firstname.lastname@example.org, or by calling 0345 833 4981.
How old do I have to be to buy tickets?
Because this is a beer festival you need to be at least 18 years of age to buy tickets to enter the festival which entitles you to buy alcohol. However, we operate the ‘Challenge 25’ policy for entry to the site and anyone who we consider looks under 25 years of age may be asked for proof of their being over 18. Failure to produce proof of age in such instances will result in no entry being permitted and no refund of any tickets purchased will be made.
Young people who are under 18 are able to come into the event providing they are accompanied by a responsible person who is 18 or over. There is no charge made for anyone under 18 entering the site.
Are tickets refundable if I cannot attend?
In the event of the whole Festival (three days) being cancelled for any reason (including Government restrictions or advice relating to COVID or any other matter), the customer will be entitled to a full refund of any monies paid, including any booking fee applied by the ticket administration company. Alternatively, the customer may choose to transfer their purchase to the 2024 Festival and receive tickets reflecting the corresponding benefits without any further charge even if 2024 ticket prices are higher.
In the event of the customer requiring to cancel their purchase for any reason, up to 14 days prior to the first day of the festival, a refund will be made minus any booking fee which has been paid which will cover administration costs. Requests to cancel less than 14 days prior to the first day of the festival will normally not be entertained but insurance against such circumstances for specific reasons can be selected at the checkout stage of booking. Terms and conditions of this apply and should be viewed through our booking partners Ticketebo.
I'm attending a rally at Hendra already - can I come along?
You will be very welcome to join the festival on any days of your stay providing you have pre-booked your tickets as this is a ticket only event. The earlier you buy tickets the better value you will get. If you wait until you arrive at Hendra to buy tickets they may well be at full price. You can be reassured by our refunds policy which allows cancellation up to 14 days before (less booking fee).
Are there discount prices available for CAMRA members or any other groups?
Significant discounts are available by buying tickets early online before the event. The earlier they are bought, the better the discount. No further discounts are available but if you would like to SPONSOR A BARREL or some other aspect of the festival, most sponsors are entitled to receive at least a couple of complimentary tickets and this can often mean you or your business get great coverage in the programme and on the web and festival sites, while you come in and enjoy yourself at no entry cost!
Where does the money go?
This is a charity beer festival, organised and run completely by volunteers from Newquay Towan Blystra Lions. Every single penny of profit from the festival will go to support causes in the local area. As Lions, we pay to run the club ourselves, so that ZERO cash is spent on administration.
You can find out more about the work we do and the groups we support here.
Hendra Holiday Park