Frequently Asked Questions
What time does the site open and close each day?
The site opens at 11am on Friday and Saturday and the bar closes at 11pm on both days. For licensing purposes the site will be vacated by 11.30pm on both Friday and Saturday.
On Sunday the site is open from 12 noon til 6pm.
Is there car parking available?
Yes, there is plenty of parking available on-site at Hendra.
Is there transport from Newquay Town Centre?
Yes there is. Newquay’s A2B Taxis will once again be supporting Newquay Beer Festival by providing great value transport from Newquay town centre to Hendra Holiday Park.
As last year, travellers who want to be picked up from either Manor Road (Newquay Bus Station) or from East Street (outside the post office) need just ring A2B on 01637 877777 and, depending on the numbers needing to travel, a taxi or minibus will be dispatched.
A taxi (of up to four people) will cost just £5 one way and those on a minibus will be charged £2 per person.
The rates only apply to pick-ups from these two locations and private journeys from elsewhere will be at the normal rate.
A coach will be available to bring travellers back from the festival at 11.15pm on Friday and Saturday at £2 per person.
Are dogs welcome?
Absolutely. As long as they are well-behaved then we’d love to welcome your furry friends.
Please note that Hendra has a dog policy across the whole site, so please make sure you keep your dog on a lead for the entirety of your visit and clean up after them.
Are children welcome?
It’s a family-friendly beer festival, and supervised children are welcome to attend. However, due to licensing restrictions they are not allowed in the main beer tent.
However there is a large seating area outside where the stage is, and other cover as well in case the weather turns.
How much is a pint?
For security you will need to purchase tokens, which come in denominations of 50p each. There’s no minimum number you need to buy (So if you’re 2 tokens off a pint, then you can just buy two!)
The beers and ciders will be £3 each. We have a couple of lagers on tap, but are slightly more unfortunately as they cost more to source.
Do you accept card payments?
Yes we do. For purchasing tickets on the gate and tokens you can pay with all major credit and debit cards.
Is there any food available?
There are a number of food outlets available, plus the Hendra outlets including the pizzeria and fish and chip shop will also be open.
If your camping on site, the restaurant offers a really good breakfast to set you up for the day.
Can I leave the site once I’ve entered?
Yes you can. You are welcome to come and go as much as you want – of course, as long as your wristband is valid for the day in question!
How do my tickets arrive?
Your ticket details will be emailed to the email address associated with your PayPal account within 5 days of the order being placed.
Please ensure that email@example.com is in your Safe Senders list, to avoid it being placed in your junk mail folder.
If you haven’t received your email within 7 working days, please contact us on firstname.lastname@example.org, or by calling 0845 833 4981.
How old do I have to be to buy tickets?
Because this is a beer festival you need to be at least 18 years of age to buy tickets to enter the festival which entitles you to buy alcohol. However, we operate the ‘Challenge 25’ policy for entry to the site and anyone who we consider looks under 25 years of age may be asked for proof of their being over 18. Failure to produce proof of age in such instances will result in no entry being permitted and no refund of any tickets purchased will be made. Young people who are under 18 are able to come into the family area of the event but need to purchase an underage wristband for £1 at the entrance gate. Children under 5 do not require a wristband. No young people under 18 years of age will be admitted unless in the company of a responsible adult.
Is there a group discount price for entry or camping?
We don’t have a group price as we have set all the entry prices at a level which take account of our infrastructure costs, entertainment and commemorative unbreakable glass which each festival goer gets.
The camping/motorhome pitches have been provided to us at reduced cost by Hendra Holiday Park to support the festival and there is no profit margin in these.
Where does the money go?
This is a charity beer festival, organised and run completely by volunteers from Newquay Towan Blystra Lions. Every single penny of profit from the festival will go to support causes in the local area. As Lions, we pay to run the club ourselves, so that ZERO cash is spent on administration.