What time does the site open and close each day?

The site opens at 11am on Friday and Saturday and the bar closes at 11pm on both days. For licensing purposes the site will be vacated by 11.30pm on both Friday and Saturday. On Sunday the site is open from 12 noon til 7pm.

Is there car parking available?

Yes, there is plenty of parking available on-site at Hendra.

Is there transport from Newquay Town Centre?

Please keep an eye on our facebook page and listen to Radio Newquay for updates nearer the time of the festival to find out whether transport will be available to the festival.

Are dogs welcome?

Absolutely. As long as they are well-behaved then we’d love to welcome your furry friends.

Please note that Hendra has a dog policy across the whole site, so please make sure you keep your dog on a lead for the entirety of your visit and clean up after them.

How can I arrange to stay at Hendra if I am attending the festival?

Hendra Holiday Park will be dealing with all bookings for caravan, motorhome and tent pitches direct this year and are offering a reduced price on their regular camping rates if you have bought Beer Festival tickets. To book you will need to telephone 01637 875778 and quote code: BF22, also mentioning, if you wish, that you will be attending Newquay Beer Festival.

These rates are available for Thursday, Friday, Saturday and Sunday nights over the festival weekend. The rates are PER PERSON and not PER PITCH as in previous years. For a pitch with electric hook-up the price will be £8.00 per person and without electric the price will be £6.00 per person. Minimum occupancy charged is TWO people and maximum per pitch is SIX people.

There are no extra charges for staying at Hendra and facilities like toilets and showers are all a very high standard and serviced regularly.

Entry to facilities such as the Oasis pool are available at the normal prices. Hendra also do excellent food, especially the breakfast if you wake up hungry and there’s plenty of other food outlets including the ones which will be on the festival site itself.

Are children welcome?

It’s a family-friendly beer festival, and supervised children are welcome to attend. However, the festival site itself does not put on any activities specifically for children. However, Hendra’s award winning holiday park facilities, including the OASIS Fun Pool, are all available for use by everyone at resident’s rates where charges apply. These are all within just a stone’s throw of the Beer Festival area.

The festival is ‘cash free’ - how do I make a purchase?

No cash is used onsite to make purchases of drink or food. On entering the festival you can purchase tokens with which to make purchases. We take cash or all major cards. Tokens can not be exchanged back for cash so please buy what you think you need. Any tokens purchased are valid for all three days of the festival though. If you do find you have a few extra left over, you can sleep tight knowing that you have made an additional contribution to the good causes and charities which the Newquay Towan Blystra Lions support by the festival.

The price of beers and ciders are always priced so that you can enjoy the event without too much pain in the pocket. With prices always tending to go up, we won’t be deciding on how much a pint will cost until nearer the festival but in 2021, £4 could buy you a pint of any of the ales, lagers and ciders and we will do our best to keep these prices again in 2022.

Do you accept card payments?

Yes we do. For purchasing drinks tokens you can pay with all major credit and debit cards.

Is there any food available?

After fantastic reviews last year we are delighted that Katie’s Cornish Hotpots will be providing our onsite catering again with a great choice of big pan delights plus burgers and chips. The Hendra Park outlets, which are within a stones throw of the festival area, include a pizzeria, fish and chip shop and Terrace Restaurant next to the pool. The restaurant also serves great value breakfasts from early in the day if you are staying in a caravan, motorhome or tent and want to eat out.

What are you're COVID safety expectations

We sincerely hope that the word COVID will not be one which trips off the tongue quite as easily in September 2022. However, because we all appreciate that there is always a chance that this or other viruses become an issue, we may have to put in place reasonable and proportionate measures to keep everyone safe. We are keeping our simple but effective queuing system for drinks which worked well last year and we hope that there will be little need for further measures to be put in place. However, should there be any specific new restrictions we need to bring in prior to the event, we will post these here.

 

 

Can I leave the site once I’ve entered?

Yes you can. You are welcome to come and go as much as you want – of course, as long as your wristband is valid for the day in question.

Have entry prices gone up?

The answer is ‘YES’ and ‘NO’.

Sorry to be confusing. If you don’t buy tickets until a few days before the festival takes place you will have to pay the full ticket prices shown which will be FRI £12, SAT £12, SUN £6. That’s a £5 increase on how much you would have paid for three day’s entry in 2021 just before the festival.

However, between 5 March and a few days before the festival starts, there are different levels of savings on these prices which means that they don’t only represent great value, but are often the same or less than was charged in 2021. For example, all one day tickets last year were £10 whilst, this year, our Super EarlyBird one day tickets will be just £7.50 and, after that, our normal Earlybird one day tickets will be £9.50. So these have gone DOWN in price.

Someone buying tickets for all three days will pay a bit more but we still think this represents great value overall and, don’t forget, we are doing this to raise funds to support local good causes and charities.

Obviously, with everything that is currently happening both nationally and internationally, what our actual costs in putting on the festival turn out to be come September can’t be accurately predicted. However, we hope that the changes to entry prices we have made help us to be able to keep our drinks prices the same as last year and, with costs we have to pay going up, we’ve decided to make these relatively small changes to entry prices to keep the ‘fun’ part of the festival as reasonably priced as we can.

We hope that helps.

How do my tickets arrive?

There are no paper tickets sent to you. Your ticket will be emailed to the email address you provide once the transaction is confirmed. This is normally within a few minutes of ordering but please leave up to 24 hours before enquiring if you have not received them. Before doing so please check you email JUNK folder in case the tickets have ended up in there.

Please ensure that orders@newquaybeerfestival.co.uk is in your Safe Senders list, to avoid it being placed in your junk mail folder.

If you haven’t received your email, please contact us at orders@newquaybeerfestival.co.uk, or by calling 0345 833 4981.

How old do I have to be to buy tickets?

Because this is a beer festival you need to be at least 18 years of age to buy tickets to enter the festival which entitles you to buy alcohol. However, we operate the ‘Challenge 25’ policy for entry to the site and anyone who we consider looks under 25 years of age may be asked for proof of their being over 18. Failure to produce proof of age in such instances will result in no entry being permitted and no refund of any tickets purchased will be made.

Young people who are under 18 are able to come into the event providing they are accompanied by a responsible person who is 18 or over. There is no charge made for anyone under 18 entering the site.

Are tickets refundable if I cannot attend?

In the event of the whole Festival (three days) being cancelled for any reason (including Government restrictions or advice relating to COVID or any other matter), the customer will be entitled to a full refund of any monies paid, including any booking fee applied by the ticket administration company. Alternatively, the customer may choose to transfer their purchase to the 2023 Festival and receive tickets reflecting the corresponding benefits without any further charge even if 2023 ticket prices are higher. 

In the event of the customer requiring to cancel their purchase for any reason, up to 14 days prior to the first day of the festival, a refund will be made minus any booking fee which has been paid which will cover administration costs. Requests to cancel less than 14 days prior to the first day of the festival will normally not be entertained but insurance against such circumstances for specific reasons can be selected at the checkout stage of booking. Terms and conditions of this apply and should be viewed through our booking partners Ticketebo. 

I'm attending a rally at Hendra already - can I come along?

You will be very welcome to join the festival on any days of your stay providing you have pre-booked your tickets as this is a ticket only event. The earlier you buy tickets the better value you will get. If you wait until you arrive at Hendra to buy tickets they may well be at full price. You can be reassured by our refunds policy which allows cancellation up to 14 days before (less booking fee).

Are there discount prices available for CAMRA members or any other groups?

Significant discounts are available by buying tickets early online before the event. The earlier they are bought, the better the discount. No further discounts are available but if you would like to SPONSOR A BARREL or some other aspect of the festival, most sponsors are entitled to receive at least a couple of complimentary tickets and this can often mean you or your business get great coverage in the programme and on the web and festival sites, while you come in and enjoy yourself at no entry cost!

Where does the money go?

This is a charity beer festival, organised and run completely by volunteers from Newquay Towan Blystra Lions. Every single penny of profit from the festival will go to support causes in the local area. As Lions, we pay to run the club ourselves, so that ZERO cash is spent on administration.

You can find out more about the work we do and the groups we support here.

Location

Hendra Holiday Park
Newquay, Cornwall,
TR8 4NY