What time does the site open and close each day?
The site opens at 11am on Friday and Saturday and the bar closes at 11pm on both days. For licensing purposes the site will be vacated by 11.30pm on both Friday and Saturday. On Sunday the site is open from 12 noon til 7pm.
Is there car parking available?
Yes, there is plenty of parking available on-site at Hendra.
Is there transport from Newquay Town Centre?
Yes there is! Newquay’s A2B Taxis will once again be supporting Newquay Beer Festival by providing great value transport from Newquay town centre to Hendra Holiday Park. As before, travellers who want to be picked up from either Manor Road (Newquay Bus Station) or from East Street (outside the post office) need just ring A2B on 01637 877777 and, depending on the numbers needing to travel, a taxi or minibus will be dispatched.
A taxi (of up to four people) will cost just £5 one way and those on a minibus will be charged £2 per person. The rates only apply to pick-ups from these two locations and private journeys from elsewhere will be at the normal rate.
A coach will be available to bring travellers back from the festival at 11.15pm on Friday and Saturday at £2 per person. There are no special arrangements for transport on Sunday but A2B Taxis will be pleased to provide transport at their normal competitive rates.
Are dogs welcome?
Absolutely. As long as they are well-behaved then we’d love to welcome your furry friends.
Please note that Hendra has a dog policy across the whole site, so please make sure you keep your dog on a lead for the entirety of your visit and clean up after them.
Are children welcome?
It’s a family-friendly beer festival, and supervised children are welcome to attend. However, due to licensing restrictions they are not allowed in the main beer tent.
However there is a large seating area outside where the stage is, and other cover as well in case the weather turns. Hendra’s award winning facilities, including the OASIS Fun Pool, are all available for use by everyone at resident’s rates where charges apply.
The festival is ‘cash free’ - how do I make a purchase?
No cash is used onsite to make purchases of drink or food. On entering the festival you can purchase tokens with which to make purchases. We take cash or all major cards. Tokens can not be exchanged back for cash so please buy what you think you need. Any tokens purchased are valid for all three days of the festival though. If you do find you have a few extra left over, you can sleep tight knowing that you have made an additional contribution to the good causes and charities which the Newquay Towan Blystra Lions support by the festival.
The price of beers and ciders are always priced so that you can enjoy the event without too much pain in the pocket. With prices always tending to go up, we won’t be deciding on how much a pint will cost until a bit closer to the event but will post that here as soon as we know. As a guide, the price of any pint of beer, cider or lager for the past three festivals has been £3.
Do you accept card payments?
Yes we do. For purchasing tickets on the gate and tokens you can pay with all major credit and debit cards.
Is there any food available?
There are a number of food outlets available, plus the Hendra outlets including the pizzeria and fish and chip shop will also be open.
If your camping on site, the restaurant offers a really good breakfast to set you up for the day.
Can I leave the site once I’ve entered?
Yes you can. You are welcome to come and go as much as you want – of course, as long as your wristband is valid for the day in question!
How do my tickets arrive?
There are no paper tickets sent to you. Your ticket will be emailed to the email address you provide once the transaction is confirmed. This is normally within a few minutes of ordering but please leave up to 24 hours before enquiring if you have not received them. Before doing so please check you email JUNK folder in case the tickets have ended up in there.
Please ensure that firstname.lastname@example.org is in your Safe Senders list, to avoid it being placed in your junk mail folder.
If you haven’t received your email, please contact us at email@example.com, or by calling 0845 833 4981.
How old do I have to be to buy tickets?
Because this is a beer festival you need to be at least 18 years of age to buy tickets to enter the festival which entitles you to buy alcohol. However, we operate the ‘Challenge 25’ policy for entry to the site and anyone who we consider looks under 25 years of age may be asked for proof of their being over 18. Failure to produce proof of age in such instances will result in no entry being permitted and no refund of any tickets purchased will be made.
Young people who are under 18 are able to come into the family area of the event providing they are accompanied by a responsible person who is 18 or over. There is no charge made for anyone under 18 entering the site.
Are tickets refundable if I cannot attend?
We appreciate that, occasionally, plans change because of unforeseen circumstances. If you are unable to attend the festival having purchased tickets, please get in touch by email or telephone and we will do our best to assist you.
As a guide, we are happy to refund cancelations made over a month before the start of the festival in full but will normally charge a cancelation fee of 20% after this, up until the day before the festival starts when any non attendance will not normally result in a refund of any sort.
I'm attending a rally at Hendra already - can I come along?
We would be delighted to see you at the festival. If you bring along your Caravan and Motorhome Club or Camping and Caravanning Club membership card we will allow you entry at the reduced price paid by members of CAMRA.
If booking tickets in advance you may select the CAMRA price option and bring your membership card to confirm this choice when you reach the entrance to the festival.
Is there a group discount price for entry or camping?
We don’t have a group price as we have set all the entry prices at a level which take account of our infrastructure costs, entertainment and commemorative unbreakable glass which each festival goer gets.
The camping/motorhome pitches have been provided to us at reduced cost by Hendra Holiday Park to support the festival and there is no profit margin in these.
Where does the money go?
This is a charity beer festival, organised and run completely by volunteers from Newquay Towan Blystra Lions. Every single penny of profit from the festival will go to support causes in the local area. As Lions, we pay to run the club ourselves, so that ZERO cash is spent on administration.
You can find out more about the work we do and the groups we support here.
Hendra Holiday Park